Privacy Policy

At Chic Vista, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information provided by our customers when using our website and making purchases.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information, including:

  • Full name;

  • Billing and delivery address;

  • Email address;

  • Telephone number;

  • Payment information (securely processed by our payment partners);

  • Order history;

  • IP address;

  • Browser and device information;

  • Browsing data collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders;

  • Provide customer support;

  • Send updates regarding your orders and deliveries;

  • Improve your browsing experience on our website;

  • Personalise content, products, and offers;

  • Prevent fraud and ensure the security of transactions;

  • Comply with legal and regulatory obligations.

Sharing Your Information

Chic Vista does not sell or rent your personal data.

Your information may only be shared, where necessary, with:

  • Delivery and courier companies responsible for shipping your orders;

  • Payment service providers;

  • Technology and website hosting providers;

  • Website analytics and performance service providers;

  • Competent authorities where required by law.

All of our partners are carefully selected and are required to maintain appropriate standards of security and confidentiality.

Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, alteration, disclosure, or destruction.

Data Retention

Your personal data will only be retained for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

After this period, your information may be securely deleted or anonymised.

Your Rights

Where permitted under applicable law, you have the right to:

  • Request access to your personal data;

  • Request the correction of inaccurate or outdated information;

  • Request the deletion of your personal data;

  • Request the restriction of or object to the processing of certain personal data;

  • Request a copy of your personal data, where applicable.

Requests may be submitted through our official customer support channels.

Links to Third-Party Websites

Our website may contain links to third-party websites. Chic Vista is not responsible for the privacy practices or content of these websites, and we encourage you to review their respective privacy policies before providing any personal information.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to our services, legal requirements, or improvements to our privacy practices.

The most recent version will always be available on this page.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact our customer support team through our official support channels.